At Murukali, we offer various delivery methods to suit your needs:
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Store Pickup: After placing your order and completing payment, you can pick it up from our office within 30 to 40 minutes.
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Same-Day Delivery: Your order will be delivered on the same day, typically within one to three hours, but most orders are fulfilled in under two hours.
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Next-Day Delivery: This option allows you to give us some time to prepare your order, ensuring delivery the following day at a random time. and You can also request a specific delivery time,ย
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Express Delivery: With express delivery, your order is prioritized and will arrive within one hour. Please note that this option is limited to a maximum of four items.
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Upcountry Delivery: Orders placed before 3 PM will generally be delivered the same day. If your order is placed after that time, it will arrive the next day. You will receive a confirmation receipt and will need to pick up your order from the transport agency.
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International Shipping: This depends on the quantity of your order and the delivery location. Once you fill in your shipping address, the system will show you the total cost. After payment, weโll ensure your order is delivered in the shortest time possible.
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Delivery Rates for Rwanda Orders:
- Same Day Delivery: 1800Frw Flat Rate
- Next Day Delivery: 1600Frw Flat Rate
- Express Delivery: 2500Frw within Kigali
- Upcountry Delivery (Mu ntara cg Hanze ya Kigali):ย 3000Frw Flat Rate
Free Delivery:
- Orders above 120000Frw qualify for free delivery.
- Click here for other tips to win a free delivery service.
Delivery Service Providers:
- Within Kigali City: We work with Iposita y'u Rwanda and other free lancers for Home Delivery services.
- Outside Kigali/Other Provinces: We use Iposita y'u Rwanda and Courrier Serviceย Companies for orders outside of Kigali.
Shipping Address:
- We deliver goods to the shipping address provided by the customer.
- Please ensure that the shipping address is accurate. We are not responsible for lost or missing orders due to an incorrect shipping address provided.
Additional Information:
- Delivery rates may vary depending on the delivery location or types of items ordered.
- For deliveries outside Kigali or to remote areas, additional charges may apply. Please contact our customer service for more information.
- Delivery times are estimated and may vary depending on factors such as weather conditions and transportation availability.
- Customers will receive a notification with tracking information once the order has been dispatched.
- If you have any questions or concerns regarding your delivery, feel free to reach out to our customer support team for assistance.
N.B:ย Order returned to our warehouse when client missed the deliverer phone call , The customer is responsible to pay the return shipping fees in double to get his order.
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