Murukali is an e-commerce platform that was founded in 2015. It was the first online grocery store made in Rwanda and later evolved to be a market place. We make shopping easier and more accessible to everyone and empower local businesses to scale to a global market through our platform Murukali.com
Murukali is a Rwandan word that means “in the backyard”. In the Rwandan culture, the backyard is believed to be the place in the house where most things are stored. Where one can always go to grab what they need.
Murukali started smaller. Its initial aim was a simple idea of making mom’s lives easier through shopping assistance. The idea was then encouraged by Rwanda Development after realizing that there was a gap for online shopping, and Rwanda was continuously developing in the sector of ICT. Therefore, with a society that is becoming increasingly busy and yet to satisfy their day to day basic needs, Murukali has been, and continues to be, a solution.
Murukali is an ecommerce platform where you can find several products including groceries, electronics, flowers, fashion, office equipment and daily apparatus to families, Businesses and individuals. For moms who are busy balancing work and life, for singles who need quick delivery, for new residents who are unaware of prices and markets, for Diasporas who want to shop for their families in Rwanda and for organizations who office consumables and office stationeries. so far for the partnership with DHL we are servicing clients from outside of Rwanda who need to shop for made in Rwanda Products and get delivered to them.
Vision:
To build the best online market & to provide quality service that exceeds the expectations of our esteemed customers
Mission:
To make shopping easy and more accessible & To empower local producers as well as importers in penetrating the online market.
Our values:
Our customers are our main priority and we value their feelings. We work towards building trust with our customers and fulfilling their needs. We always give products in the best condition. We deliver on time, and our prices are always lowest on the market. We welcome suggestions and collaborations from customers in order to fully serve them.
Why Should I choose murukali.com
The latest Survey was conducted in November 2020, Most of our customers have responded the reason why they choose to buy on murukali.com
- Best Digital shopping experience -Easy Return process -Smart& Fast Delivery
-Wide selection of home basic needs -No contact delivery -Best price
-6years of Experience -Trusted - Flexibility- Buy&Pay Later Option -Friendly Team -Price Change -Products Update etc..
Where do we operate?
Our physical office and stores are located in Kigali City Market B2- 88
We currently offer our services to most of cities in Rwanda mainly Kigali, And We have shipped goods to the various customers in USA, Netherland, Canada, Kenya...
How long are deliveries?
Kigali: 2hours or less
Up Country(Mu ntara); 24Hors
Outside of Rwanda: 96Hours
How does it work?
Murukali Ltd sells various kinds of groceries and more.
We offer online shopping services to facilitate customers to get products they want as quick as possible and in a good condition. Murukali strives to support local businesses directly, we work with more than 540 SMEs to help them gain more income by enlarging their market and more than 12000 registered customers. To shop from our website, visit our website (www.murukali.com), open an account and log in( register & Login - Upside). After creating your account or logging in, add to cart what you need, go to cart (Upside) to specify the quantity of every product, after a successful purchase, you will receive email of your order status and tracking number that lets you keep track of your order until it’s delivered, wait for confirmation call from Murukali customer service.
Bonus:
Free delivery is automatically applicable on order over Frw120,000
And For Organisations under contract.
Our Products
Murukali managed to provide the clients with a variety of the daily needs; such as foods, drinks, household products, gifts like flowers, baby products etc.
Our Price:
Our prices are low, as we have decided to lead by providing good quality products with low prices. There are possibilities of discount in case of a faithful customer or Big customer. Don't fear Online prices because, we have opted for low cost leader where we do all that is possible to maintain our prices low but at the same time earning higher margins.
Partner with us!
Dear entrepreneur,
Do you produce any products? Do you import any products? If you said yes, it’s almost as if your product doesn’t exist. In this modern era, people and companies are on the internet. And if you’re in the business world, you need to bring your product online for your customers. Yeah, make it easy for your customers to purchase from you! Many will be more likely to buy, rather than driving a car to a physical store and browsing for your products.
Become a partner of Murukali and we’ll make it possible! Please, do not hesitate to contact us at info@murukali.com, Phone +250788293885. Your product will be visible around the world. Not just outside your city, but worldwide with murukali, your business will be visible around the world.
Message to our customers. {{}}
Dear customer, we love you and we want you to know how much we appreciate your loyalty. We want to thank you for giving us the opportunity to serve you. Our customer service is always open to hear feedback from you and We Thank you for making us your number one store!
HOW IT ALL STARTED
Get Social with us:
Twitter: @murukali.com
FacebookPage: murukali.com
instagram:murukali.com_official