Why We Accept Orders on Sundays

At Murukali online market, we often receive questions about why we accept orders on Sundays when we don't operate on that day. Some customers compare our services to fast food companies, wondering why they can't receive their orders immediately. We understand these concerns, and we'd like to take this opportunity to explain our approach and the reasons behind our Sunday ordering policy.

Murukali is dedicated to serving people around the world, and we have carefully designed our operations to accommodate customers from diverse locations. Based on the customer's address, we have implemented various delivery options to ensure that everyone receives their orders in a timely manner.

For those in Kigali, we offer quick delivery options, while people living up country can expect their orders within one day. Customers outside of the country can anticipate deliveries within 2-7 days, depending on their location.

It's important to note that our decision to accept orders on Sundays is rooted in our commitment to customer satisfaction and our understanding of the global nature of our business. While we may not work on Sundays, our online platform is available 24/7, allowing customers to place orders at their convenience, regardless of their time zone. We believe that this flexibility is essential for catering to the diverse needs of our international customer base.

Another significant factor influencing our Sunday ordering policy is the operational constraints imposed by many of our suppliers, who do not open on Sundays. This can complicate our ability to coordinate and fulfill orders on that day.

By allowing customers to place orders on Sundays, we can effectively manage and prepare for the influx of orders during the following operational days.

Additionally, we offer a range of delivery options, including same-day delivery and next-day delivery for those who require expedited shipping.

Transparency is paramount to us, and we have made sure to provide clear information regarding our working hours and days on our platform. By doing so, we aim to manage our customers' expectations and avoid any confusion regarding order processing and delivery times.

We recognize the importance of providing convenient and efficient services, and we have tailored our operations to accommodate the global nature of our business. As we continue to grow and evolve, we remain committed to meeting the diverse needs of our customers and providing an exceptional shopping experience for everyone, regardless of their location.

We thank you for your continued support and understanding, and we look forward to serving you with the utmost care and attention to detail.
Murukali Operation Service.