Embracing the Journey

Reflection as an Operations Manager at Murukali,

I have had the privilege of witnessing the unique experiences and emotions of our esteemed customers. From the initial excitement of serving them to the bittersweet moments of bidding farewell, it has been a remarkable journey. In this blog, I would like to share some of these experiences, highlighting the profound impact that some of our customers have had on us and the indescribable feeling that comes with being a part of their lives.

The Bittersweet Goodbye

Imagine feeling, we hate good-bye 😭. This sentiment resonates deeply with some of our customers, who are residing in Rwanda for limited time. The opportunity to serve them and handle their significant orders on a daily basis has been an incredibly rewarding experience. However, it is with a heavy heart that we bid farewell when they inform us of their last day in Rwanda. We express our gratitude for the trust they placed in us and the privilege of providing them with excellent service. Goodbyes may be difficult, but they serve as a reminder of the positive impact Murukali has made on their lives.

The Joy of Homecoming

Now, let's shift our focus to another remarkable experience — the moment when someone has the opportunity to come back and places an order with us. It is an exhilarating feeling that fills us with joy and excitement. After a long absence, their return is not only a testament to the lasting impression Murukali has made, but also a celebration of their journey back to our beloved country. We eagerly prepare to serve them once again, with the same dedication and quality they remember. It is a privilege to be a part of their homecoming and contribute to their continued connection with our country.

Embracing the Journey

As an Operations Manager at Murukali, I have had the privilege of witnessing the intertwined emotions of our esteemed customers. The bittersweet goodbyes and the joyous homecomings remind us of the profound impact Murukali has on their lives. We are committed to providing exceptional service, ensuring that each interaction is met with dedication and quality. Our journey together is an ongoing one, and we are grateful for the opportunity to be a part of their lives, embracing the experiences that come with it.

Sandrine@murukali.com