50,000 Rwf away from free shipping!
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I’m very disappointed with this purchase. The necklace I ordered, as shown in the product picture, is not what I received.
After I had already made the payment, I was informed that the original product had an issue. This should have been communicated to me before accepting my payment, not afterwards.
The alternative I was offered was not of the same quality or standard as the necklace I had originally selected. On top of that, I had no way of confirming whether the alternative was even the same price, as I couldn’t find it listed anywhere on your website.
I believe customers deserve transparency and should receive exactly what they order, or at the very least be informed of any issues before making payment. This experience was disappointing and unprofessional, and it has definitely affected my trust in your shop.
Toooo small to be useful. Don’t recommend. Not worthy 25k
The service wasn’t good at all I ordered a product on Saturday and didn’t heard from you till Monday and what I wanted wasn’t even there
I had the worst experience ordering this headphone. Contrary to the 2 - 3 hours delivery window, they made me wait for 5+ hours, woudn't pick up calls and forwarded me the number of the delivery guy who also doesn't pick up even after I called many times. Order here at your own risk, but as for me this will probably be my last purchase from them if nothing changes!!