Why We Do Not Deliver on Sunday

Why We Do Not Deliver on Sundays at Murukali.com

At Murukali, we strive to offer the best possible experience for our customers. As an online marketplace based in Rwanda, we understand the importance of convenience and efficiency when it comes to shopping. However, one question we often receive is why we do not offer deliveries on Sundays.

The answer is simple: Sundays are considered a break day for most businesses in Rwanda, and many shops close their doors for the day. Just like many businesses in the country, we at Murukali adhere to this tradition to respect the local business culture and give our hardworking partners a well-deserved rest.

The Challenge of Sunday Deliveries

When businesses close on Sundays, it means that not all products are available for delivery. If we were to offer Sunday deliveries, there is a risk that some items you may have ordered could be unavailable. This could lead to delays, confusion, and a less-than-ideal experience for our valued customers.

To avoid such issues, we decided it was best to pause deliveries on Sundays, ensuring that all the items in your order are available and ready to be shipped when the week begins. This approach helps us maintain our commitment to delivering your products on time, every time.

Our Business Model: Convenience and Flexibility

One of the things that set Murukali apart is our unique business model. Unlike traditional e-commerce platforms, we give you the option to buy from multiple shops in one seamless transaction. This means that you can shop from a variety of sellers without having to pay multiple delivery fees. You will receive your entire order as one package, which saves you time, effort, and money.

However, to ensure that all items are in stock and ready for delivery, we need to pause deliveries on Sundays. This allows us to prepare and finalize your orders on Monday, so you can receive everything you ordered without delay.

Ordering on Sundays

Even though we do not deliver on Sundays, you can still shop with us! Our website and mobile app are open 24/7, allowing you to browse, order, and explore the many products offered by our partner businesses. If you make an order on a Sunday, it will be processed and delivered to you on Monday, ensuring that you receive the best service possible.