Original price16,000 Rwf
-
Original price16,000 Rwf
Original price
16,000 Rwf
16,000 Rwf
-
16,000 Rwf
Current price16,000 Rwf
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This product is the Gluta Banana Gel de douche / Shower gel. It comes in a 750 ml bottle and is formulated as an exfoliant and lightening (gommant & éclaircissant) shower gel infused with banana extracts.
I’m very disappointed with this purchase. The necklace I ordered, as shown in the product picture, is not what I received.
After I had already made the payment, I was informed that the original product had an issue. This should have been communicated to me before accepting my payment, not afterwards.
The alternative I was offered was not of the same quality or standard as the necklace I had originally selected. On top of that, I had no way of confirming whether the alternative was even the same price, as I couldn’t find it listed anywhere on your website.
I believe customers deserve transparency and should receive exactly what they order, or at the very least be informed of any issues before making payment. This experience was disappointing and unprofessional, and it has definitely affected my trust in your shop.
I had the worst experience ordering this headphone. Contrary to the 2 - 3 hours delivery window, they made me wait for 5+ hours, woudn't pick up calls and forwarded me the number of the delivery guy who also doesn't pick up even after I called many times. Order here at your own risk, but as for me this will probably be my last purchase from them if nothing changes!!