Original price10,000 Rwf
-
Original price10,000 Rwf
Original price
10,000 Rwf
10,000 Rwf
-
10,000 Rwf
Current price10,000 Rwf
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The product shown in the image is hi Glow Beauty Cream (Intensive Glow, Export Pack). It features natural ingredients formulated to lighten and brighten the skin, designed as a 5-day beauty plan suitable for all skin types.
I’m very disappointed with this purchase. The necklace I ordered, as shown in the product picture, is not what I received.
After I had already made the payment, I was informed that the original product had an issue. This should have been communicated to me before accepting my payment, not afterwards.
The alternative I was offered was not of the same quality or standard as the necklace I had originally selected. On top of that, I had no way of confirming whether the alternative was even the same price, as I couldn’t find it listed anywhere on your website.
I believe customers deserve transparency and should receive exactly what they order, or at the very least be informed of any issues before making payment. This experience was disappointing and unprofessional, and it has definitely affected my trust in your shop.
I had the worst experience ordering this headphone. Contrary to the 2 - 3 hours delivery window, they made me wait for 5+ hours, woudn't pick up calls and forwarded me the number of the delivery guy who also doesn't pick up even after I called many times. Order here at your own risk, but as for me this will probably be my last purchase from them if nothing changes!!